Unable to click the next button on the embedded form

  • Profile Image
    thomasmichel
    Asked on December 04, 2017 at 05:13 PM

    Hi, I have created a form on http://officiating.ch/geneva/

    Accessing through a mobile device, it does not work. On the first page, i can't hit "weiter".

    Any idea or a known bug?

    Thanks,

    Thomas

  • Profile Image
    Jan
    Answered on December 04, 2017 at 08:21 PM

    I was able to replicate the issue on the desktop computer as well. I can see that you embedded the form using embed script code.

    Please try to re-embed it using the iFrame method. Here's a guide: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.

    Hope that helps. Thank you.

  • Profile Image
    thomasmichel
    Answered on December 05, 2017 at 03:52 AM

    Thanks! For now, it worked. Have a nice day.

  • Profile Image
    Nik_C
    Answered on December 05, 2017 at 05:05 AM

    Marked as answered.