How to generate email receipt for payment form?

  • whitepicnic
    Asked on December 4, 2017 at 5:23 PM

    We use Jotform to process payments via Stripe and need an automated email receipt with our tax details to be sent to our customers.  How can this be done?

  • Jan
    Replied on December 4, 2017 at 8:24 PM

    You can use the Autoresponder email function. This is an email alert that will be sent to the user/submitter once the form is completed. Please take note that there should be an Email field in the form for it to work.

    Here's a guide: https://www.jotform.com/help/26-Setting-up-an-Autoresponder-Email

    Hope that helps. Thank you.