Login page it doesn't allow me to access my account

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    Asked on December 04, 2017 at 05:24 PM

    Everying time I come back to the login page it doesn't allow me to login.  I updated my password last night and now it still is not recognizing it.  When i submit for the password reset I am not even getting the page to be emailed to me to login.

    Limited time please help.


    Joanne Williams

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    Answered on December 04, 2017 at 08:27 PM

    Hi Joanne,

    I checked your email address (livepositivelc@gmail.com) and there's no JotForm account associated with it.

    Could you please provide any forms from your account so we can further check it?

    You can also provide the Account Username or the registered email address to the account.

    We'll wait for your response. Thank you.