Why my form no longer showing up on website? (I can see it load, and then it disappears)

  • Profile Image
    Asked on December 05, 2017 at 11:03 AM

    I can see the form load, and then it disappears. 

    See here: http://www.clarkscarcare.com/overnight-drop-off/ 

    I have the same code on our dev server and it works just fine:


    It's not CSS related, when I look at the iFrame source code, there's no code in it.

    Please advise! Thanks!


  • Profile Image
    Answered on December 05, 2017 at 11:18 AM

    Sorry for the inconvenience.

    Can you please try use the following embed code instead of the one you are using now?

    <iframe id="JotFormIFrame-61436487545161" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.com/61436487545161" frameborder="0" style="width: 1px; min-width: 100%; height:1427px; border:none;" scrolling="no"> </iframe>

    Please let us know if it works or not