What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    my form is being used to send spam

    Asked by jvantuno on September 18, 2012 at 09:36 PM

    getting emails from sample@email.tst with the body containing 

    subject - Report abuse rlbvfydb

    body - I found the pic gallery of [http://www.iolivia.net/index.php?username=] abusive.

    Page URL:
    http://www.iolivia.net/iOlivia-Report.html

  • Profile Image
    JotForm Support

    Answered by liyam on September 18, 2012 at 10:10 PM

    Hello.  Can you try setting your form's unique ID submission to loose check and see if it the user is using just one computer?  if it still persists, can you set it to strict so it will restrict one IP address per submission?

    To do this:

    1. Edit your form
    2. Click Preferences
    3. Go to Advanced Settings tab
    4. Edit your Unique Submission settings
    5. Save your form

    Please let us know if you have further questions.

    Thanks.