- JotForm SupportliyamAnswered on September 18, 2012 at 10:10 PM
Hello. Can you try setting your form's unique ID submission to loose check and see if it the user is using just one computer? if it still persists, can you set it to strict so it will restrict one IP address per submission?
To do this:
1. Edit your form
2. Click Preferences
3. Go to Advanced Settings tab
4. Edit your Unique Submission settings
5. Save your form
Please let us know if you have further questions.