My form is not showing up correctly on mobile devices

  • NewPinkOrder
    Asked on December 5, 2017 at 7:03 PM

    http://www.newpinkorder.com/application.html


    the bottom is cut off of mobile devices, people can not "submit"


    Please, advise me how to fix it


  • Marvih
    Replied on December 5, 2017 at 9:37 PM

    Please try using the iFrame embed code instead of the default Javascript code.

    Here is the guide on how to get it https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code


    Let us know if it still doesn't work.

  • NewPinkOrder
    Replied on December 6, 2017 at 10:00 AM

    it did not work - it is still cut off at the same location

  • Kiran Support Team Lead
    Replied on December 6, 2017 at 12:12 PM

    As I check the form on the mobile device using the direct URL, the form is displaying responsive. I have checked other web pages on your website and it seems that the website is not mobile responsive. Could you check the website code or with the developer to make your website responsive?

    You may also try embedding the form using the iframe embed code without including the <script> section from the embed code.

    1512580281iframe embed Screenshot 10

    Please get back to us if you need any further assistance. We will be happy to help.