My form is not showing up correctly on mobile devices

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    Asked on December 05, 2017 at 07:03 PM

    the bottom is cut off of mobile devices, people can not "submit"

    Please, advise me how to fix it

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    Answered on December 05, 2017 at 09:37 PM

    Please try using the iFrame embed code instead of the default Javascript code.

    Here is the guide on how to get it

    Let us know if it still doesn't work.

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    Answered on December 06, 2017 at 10:00 AM

    it did not work - it is still cut off at the same location

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    Answered on December 06, 2017 at 12:12 PM

    As I check the form on the mobile device using the direct URL, the form is displaying responsive. I have checked other web pages on your website and it seems that the website is not mobile responsive. Could you check the website code or with the developer to make your website responsive?

    You may also try embedding the form using the iframe embed code without including the <script> section from the embed code.


    Please get back to us if you need any further assistance. We will be happy to help.