- tonyberberAsked on December 06, 2017 at 03:32 AM
I cannot download this file that was uploaded to my form:
this was uploaded to item E on this form:
The remaining uploads download fine.
I noticed that this particular file name contains accented characters.
- JotForm Supportashwin_dAnswered on December 06, 2017 at 04:16 AM
The file URL which you are using seems to be incorrect. Please click on the following URL to download your uploaded file: https://www.jotform.com/uploads/tonyberber/61473896577979/3810465879116957883/Ficha-de-Inscri%C3%A7%C3%A3o_P%C3%B3s-doutorado_PUCSP_Deise_P_Dutra.pdf
- JotForm Supportashwin_dAnswered on December 07, 2017 at 10:33 AM
This is strange. I did try to download the file and I am unable to replicate the issue you are having. I was able to download your file successfully. Please check the screenshot below:
Which browser are you using? Is it safari browser? For now, I have sent you an email with this file attachment. Please check your inbox and see if you are able to open the file.