What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    my form keeps turrning over to disabled

    Asked by shaunnaylor on September 19, 2012 at 05:41 AM

    Hi jotform,

    I'm just woundering what i may be doing wrong, one of my forms keeps turning over to disabled.

     

    Cheers

     

    Shaun

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    Answered by pinoytech on September 19, 2012 at 07:47 AM

    Hi Shaun,

    Sorry for the inconvenience that may have caused. Regarding on this issue, whould you mind if we ask you to provide us your Form URL for us to check your form and for further assistance?

    Thank you!

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    Answered by shaunnaylor on September 19, 2012 at 09:22 AM
  • Profile Image

    Answered by shaunnaylor on September 19, 2012 at 10:25 AM

    it disables only once a submission is recieved 

    Shaun

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    JotForm Support

    Answered by EduardoMendez on September 19, 2012 at 10:30 AM

    @shaunnaylor

    It sounds like it may be due to a submission limit that you have on your form:

    Have you received 5 submissions?  Did you want to only have 5 submissions?

    Please try changing this value and testing the form.

    Let us know the outcome.