The first field element is a name field. I want to get that information even if they don't fill out the entire form. How do I set up my form to allow

  • cholsworth
    Asked on December 6, 2017 at 11:51 AM
  • Nik_C
    Replied on December 6, 2017 at 12:50 PM

    I'm not sure I understood completely, do you want to have empty fields (fields that are not filled) to show in submissions, if that's the case, you can uncheck the auto-hide empty fields option in submissions page:

    1512582589Screen Shot 2017 12 06 at 6 Screenshot 10

    Is that what you had in mind?

    Please let us know.

    Thank you!


  • cholsworth
    Replied on December 6, 2017 at 1:02 PM
    No -- I have a long form (like 12 questions). If someone doesn't complete the full application, but filled in the first field (first and last name, email) I want access to that information so I can follow up to complete the application. 
  • cholsworth
    Replied on December 6, 2017 at 1:05 PM

    Should I create one form thats just first and last name + email and then when they "submit" that information redirect them to a second form with the rest of the questions? 

  • cholsworth
    Replied on December 6, 2017 at 1:43 PM
    No -- I have a long form (like 12 questions). If someone doesn't complete
    the full application, but filled in the first field (first and last name,
    email) I want access to that information so I can follow up to complete the
    application.
    ...
  • Kevin Support Team Lead
    Replied on December 6, 2017 at 2:50 PM

    You may set the fields as required so the users cannot submit the form without filling out those fields, this way you will force them to provide contact information so you can follow up. 

    The first field element is a name field. I want to get that information even if they dont fill out the entire form. How do I set up my form to allow  Image 10

    Also, setting the fields as required will avoid you to have another form, asking the info on the same form will help you to access the data easier. 

    I hope this helps.