What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Does your form-design support mobile devices?

    Asked by Martin Waiss on September 19, 2012 at 06:44 AM

    Can I create one form-layout rendered correctly on every device by using the form design tool? My site targets mobile-use especially, so this is a crucial feature for my decision on a 3rd-party form-service. Thank you. Greetings from Vienna. Regards, Martin Waiss

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    Answered by pinoytech on September 19, 2012 at 07:56 AM

    Hi Martin,

    JotForm forms are designed to be a mobile device friendly. Is there any particular issues that you have encountered now while creating forms on your mobile device?

    Thank you!

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    Answered by Atlglittergirls on September 30, 2012 at 07:44 AM
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    JotForm Support

    Answered by idarktech on September 30, 2012 at 08:35 AM

    @Atlglittergirls

    Your page body has 1 table and is divided into two columns, your form is in the left column and some information's on the right. The reason why it wont show on small screen devices is because the right column (containing the information's) covers the left column (where the form is placed). You'll observed this when you slowly resize your browser smaller by smaller. To fix this hopefully, get your form iframe embed code, edit the width from 100% to 550px then append !important. Example:

    <iframe src="//www.jotformpro.com/form/20688622597971" allowtransparency="true" frameborder="0" style="width: 550px !important; border: none; height: 1173px; " scrolling="no"></iframe>

    Do let us know if this doesn't help. Thanks!