How do I see incomplete submission data with a payment widget?

  • cholsworth
    Asked on December 6, 2017 at 12:30 PM
  • BJoanna
    Replied on December 6, 2017 at 1:52 PM

    Do you want to view Incomplete Payments? Inside of this guide, you can find how:

    How to View Incomplete Payments

    I saw that you posted a similar question on this thread - https://www.jotform.com/answers/1315879 and I also inspected you form which does not have a payment field, so I assume that you want access to the data that you users entered but did not submit the form. Unfortunately, that is not possible. The data will be collected only when the form is submitted. Like you mentioned on that thread, you can collect the name and email on one form and redirect the users to the second form. 

    Inside of this guide, you can find how to do it:

    Redirecting Users to a Different Page

    You can also pass the data from the first form to the second form. This way your users will not have to fill the email and name again on the second form. 

    How to Automatically Pass Form Data to Another Form

    Feel free to contact us if you have any other questions.

  • cholsworth
    Replied on December 6, 2017 at 1:59 PM

    this is amazing. thank you. sorry for multiple threads, I was eager to find out the answer ;)

  • cholsworth
    Replied on December 6, 2017 at 2:07 PM

    So I actually can't see the "thank you" page under my form settings1512587245Screen Shot 2017 12 06 at 2 Screenshot 10

  • cholsworth
    Replied on December 6, 2017 at 2:16 PM

    never mind, I figured it out. 

  • Elton Support Team Lead
    Replied on December 6, 2017 at 3:28 PM

    You can find it within the form if you are on the new form layout.

    Anyway, we are glad that you've figured that out.

    Cheers!