What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    More a suggestion than a question

    Asked by fontainebleau on September 19, 2012 at 07:52 AM


    I'm using jotform for one year or so, and find the tool extremely useful. Yet the site has been suspended for some strange reasons lately (username is: Escalpades)... I guess this will be olved in the following hours.


    Now the suggestion: I use the tool for a non-profit organisation. We are far below the limits of use of a billable use. However, the service you propose worth some kind of recognition. What about a fee for non-profit use? Let's say something around 100$ per year? I'd be proud to contribute to your success...


    With very kind regards,



    Page URL:

  • Profile Image

    Answered by pinoytech on September 19, 2012 at 08:22 AM

    Hi Serge,

    Sorry for the inconvenience that may have caused. I have now re-active your account "Escalpades" since none of your form violates our terms of use. Your account and form should be working fine by now. 

    What about a fee for non-profit use?

    Sorry to tell you that we don't have special price or discount for a non-profit organization. We like to keep our pricing structure as simple as posible.

    Thank you!