Is there a way to get the data back when the internet suddenly disconnects?

  • Madams1922
    Asked on December 6, 2017 at 3:28 PM

    Today I was using the jotform I created for an inspection and just before hitting submit I was kicked off the internet. The completed for and the hour's work was all lost. Is there an option for working offline or someway the data can be saved periodically during the process?


    Is there any way I can get that data back?


    Thank you.

    Maggie

  • Welvin Support Team Lead
    Replied on December 6, 2017 at 5:28 PM

    I think our Autofill feature will work for your case.

    https://www.jotform.com/help/227-How-to-Enable-Auto-Fill-on-Forms 

    The autofill will automatically save your data to your local browser storage. This autosave kicks in 3 or 5 or 10 seconds depending on the length of the form. 

    Please try it and let us know how it goes.