What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not receiving email notifications

    Asked by username2481 on September 19, 2012 at 09:55 AM

    Contact us form.  It's set to email me with new inquiries.

    Page URL:

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    Answered by moonzkie on September 19, 2012 at 10:03 AM


    Sorry for the inconvenience that may have caused. Regarding on this matter, can you please set your Form's notification Sender's Name to JotForm.

    I already checked your email in our bounce list and it is not there. Do let us know if this solution fixed the problem or not so we can further assist you.

    Thank you!