Can I upgrade my account after I exceed my limits?

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    Asked on December 06, 2017 at 11:09 PM

    If I submit a jot form/survey in the Starter phase and it turns out that my responses exceed the limits of my plan, will I be given an opportunity to upgrade so that I do not lose valuable responses?

    This is my first whack at online surveys so I'm not quite ready to go for the gold!

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    Answered on December 07, 2017 at 03:13 AM

    Yes, of course. You are able to upgrade or downgrade your account whenever you want. An email notification is sent to you once you exceed your limits. 

    If you have any further questions, feel free to contact us.