Subscription

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    TheOpenCentre
    Asked on December 06, 2017 at 11:17 PM

    Hi, I have been receiving email from Paypal informing that my subscription payment was unsuccessful.

    I have updated the Paypal and credit card info but still payment was unsuccessful..

    May I know how should I go about this?

    My account is info@theopencentre.com.sg


    Thank you.

    Dawn

  • Profile Image
    Marvih
    Answered on December 07, 2017 at 03:26 AM

    Did you update your credit card in your Account's BILLING page ?
    You can click the following link to get redirected. https://jotform.com/myaccount/billing

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    Please also re-check if your credit card is still valid.

    Let us know how it goes.