How to edit previously entered sender emails?

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    Asked on December 06, 2017 at 11:24 PM

    How do I delete previously entered email addresses in the sender email list?

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    Answered on December 07, 2017 at 03:30 AM

    You are able to edit your sender email options under your account's settings. Please log-in to your Jotform account and then go to your account's settings. Click on the "Settings" tab on the left side and finally edit your "Sender Emails" option:


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    Answered on December 09, 2017 at 08:18 PM

    Thanks Amy, I have noticed that the system will only recognise lower case in the address, when I have used uppercase the system defaults to the jotform email!


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    Answered on December 09, 2017 at 10:42 PM

    Although I couldn't reproduce it, it is still necessary to enter emails in lowercase to avoid any issues.

    If you have any other questions, let us know.