When using the single choice option, if I've made a selection, how do I unclick it so that the question remains blank ?

  • Profile Image
    Asked on December 07, 2017 at 01:27 AM

    I'm receiving some complaints from users that for certain fields that are not required that I'm using a single choice option... if they've made an error for example and selected something that they then want to uncheck or unselect, there is no way for them to do that...


  • Profile Image
    Answered on December 07, 2017 at 03:52 AM

    Unfortunately, single choice using native radio elements so you can't uncheck options, you can only change selected.

    You should use Multiple Choice field to have the functionality you need. You can set maximum entry limit to 1 to block users checking more than one option.

    1512636738Screen Shot 2017-12-07 at 11.5

    If you need further assistance please contact us.