My account hasn't been upgraded yet.

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    dom937
    Asked on December 07, 2017 at 04:14 AM

    Hi, I just paid to upgrade my account to Bronze via Paypal but it doesn't seem to have registered with my account which still says I have a free package.

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    tina
    Answered on December 07, 2017 at 06:00 AM

    As I checked your account, It seems your account has been already upgraded to the Bronze plan as you can see below:1512644257Screen Shot 2017-12-07 at 1.54

    You can check your plan, billing information and your invoices on your billing page:

    https://www.jotform.com/myaccount/billing

    If you need any assistance, please feel free to contact us.