My account hasn't been upgraded yet.

  • dom937
    Asked on December 7, 2017 at 4:14 AM

    Hi, I just paid to upgrade my account to Bronze via Paypal but it doesn't seem to have registered with my account which still says I have a free package.

  • tina JotForm Developer
    Replied on December 7, 2017 at 6:00 AM

    As I checked your account, It seems your account has been already upgraded to the Bronze plan as you can see below:1512644257Screen Shot 2017 12 07 at 1 Screenshot 10

    You can check your plan, billing information and your invoices on your billing page:

    https://www.jotform.com/myaccount/billing

    If you need any assistance, please feel free to contact us.