Based upon my account history, do I need to upgrade my account?

  • NewDigitalUSA
    Asked on December 7, 2017 at 5:54 AM
  • John_Benson
    Replied on December 7, 2017 at 9:24 AM

    I checked your account and you're subscribed to the Economy Yearly. I also can see that you have 88.10 GB total file upload and you're now near to reach the 100 GB file upload storage limit. 

    For more information about account usage and limits, please visit this link: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits

    Here are the two options you can choose:

    1. Subscribe to the Gold Yearly or Bi-yearly plan (End of the Year sale) for 50% discount and increase your file upload storage up to 1 TB.

    2. You can delete the uploaded files by deleting the submissions data to clear your file upload space. Keep in mind that deleted submissions data are not recoverable

    To check your account history logs, please follow this guide: https://www.jotform.com/help/370-How-to-View-Your-Account-Activity-Logs

    To upgrade your account, please follow this guide: https://www.jotform.com/help/331-How-to-Upgrade-My-Account

    I hope this information helps.