Cannot submit using Explorer

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    alphabrown
    Asked on December 07, 2017 at 08:49 AM

    Hi there, 


    I asked earlier today a question regarding one of our employees who is unable to navigate or submit one of the forms (work order form). He uses Internet Explorer. The staff told me that she used it and saw no problems, and to be honest, we did not encounter any problems as well using IExplorer. Yet, the employee receives an error message. 

    You asked me to provide the IExplorer he uses - and it is as follows: 11.0.9600.18838. 

    Any help will be greatly appreciated, 


    Regards, 


    Iris

  • Profile Image
    John_Benson
    Answered on December 07, 2017 at 11:02 AM

    Hi Iris,

    I can see that my colleague already replied to the other thread that you created. To avoid confusion and to better assist you, please refer to this link: https://www.jotform.com/answers/1316736

    Thank you.