What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My link does not always load first time?

    Asked by tjeavons on September 19, 2012 at 01:18 PM

    a have a domain with godaddy, www.your4gforfree.com I have it set to forward to my webform adress: form.jotform.us/form/22620856490152

    It never loads first time, when you visit the site the first time it comes back with an error stating: Server can't load data!

     

    Please advise

     

    Here is the eorror message:

     

    No data received

    Unable to load the webpage because the server sent no data.

    Here are some suggestions:

    Reload this webpage later.

    Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data.

     

    Page URL:
    your4gforfree.com

  • Profile Image

    Answered by pinoytech on September 19, 2012 at 01:20 PM

    Hi there,

    Sorry for the inconvenience that may have caused. Can you please provide us more information for further assistance?

    Thank you!

  • Profile Image

    Answered by tjeavons on September 19, 2012 at 01:23 PM

    a have a domain with godaddy, www.your4gforfree.com I have it set to forward to my webform adress: form.jotform.us/form/22620856490152

     

    It never loads first time, when you visit the site the first time it comes back with an error stating: Server can't load data!

     

     

     

    Please advise

     

  • Profile Image

    Answered by tjeavons on September 19, 2012 at 01:28 PM

     

    Here is the exact message:

     

    No data received

    Unable to load the webpage because the server sent no data.

    Here are some suggestions:

    Reload this webpage later.

    Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data.

     

  • Profile Image

    Answered by pinoytech on September 19, 2012 at 02:45 PM

    Hi,

    Have you tried already deleting browser cache and cookies? If not please give a try because I wasn't able to reproduce the said error of your form upon checking using browser chrome.

    If the said issue still persists, do let us know for us to investigate the problem and for further assistance.

    Thank you!

  • Profile Image

    Answered by tjeavons on September 19, 2012 at 02:58 PM
    Hi, thanks but the problem occurs across browsers, chrome and Firefox, o
    have cleared cache and cookies several times, problem still occurs!
    Please assist
  • Profile Image
    JotForm Support

    Answered by NeilVicente on September 19, 2012 at 03:25 PM

    @tjeavons

    This is a domain problem on your end, and not on JotForm's. If you remove the form from the webpage, the result should be the same.

    Have you just recently registered your domain? If yes, then this might be a DNS problem.

    I suggest that you contact GoDaddy for support on this issue.