Form not found - This form is in restore mode, please try again later.

  • ivangil
    Asked on December 7, 2017 at 10:54 AM

    Hi there,


    I opened my JotForm account over a year ago and never used it. I started using it this morning and expended an important amount of time creating a form, but when I try to preview it I get the following message:


    “Form not found - This form is in restore mode, please try again later.”



    Please help me out.

  • Sabbir
    Replied on December 7, 2017 at 10:57 AM

    Your account was in Dormant status due to not using for long time.

    i have reactivated your account. The forms should be fine now.

    Please check and let us know if you have any further query.

  • ivangil
    Replied on December 7, 2017 at 8:37 PM

    Thank you Sabbir, my form is working perfectly now.