Is it possible to change my plan from 1 year to two years with the discounted rate?

  • sruhl
    Asked on December 7, 2017 at 11:00 AM

    Hello!

    I signed up for the sale but I only signed up for 1 year.  Would it be possible to extend it to 2 years at the 19.50 price?  Thanks!

  • Richie JotForm Support
    Replied on December 7, 2017 at 12:01 PM

    Hi,

    Yes, we would need to cancel your current subscription though and set your account back to Free plan. Then, you can upgrade to two years in discounted plan.


  • sruhl
    Replied on December 7, 2017 at 2:43 PM
    Ok thank you
    ...
  • Elton Support Team Lead
    Replied on December 7, 2017 at 4:01 PM

    You're welcome. If you come across issues while upgrading your account, please let us know and we'd be happy to help.