- springcreekranchAsked on December 07, 2017 at 12:23 PM
I received an email stating our account, spring creek ranch, was cancelled because we hit our limit? We never get 100 submissions in a month, how would we have hit our limit?
- JotForm SupportRichie_PAnswered on December 07, 2017 at 12:54 PM
I have checked your account and it seems you have reached your limit in uploads.
Kindly delete some submissions uploads to free up some space.How-to-Delete-Form-Submission-Data
Here is a guide on limits and usage. Understanding-Your-Account-Usage-and-Limits
Hope this will help.
Let us know if you need further assistance.