Why is my account suspended?

  • Profile Image
    springcreekranch
    Asked on December 07, 2017 at 12:23 PM

    I received an email stating our account, spring creek ranch, was cancelled because we hit our limit? We never get 100 submissions in a month, how would we have hit our limit?

  • Profile Image
    Richie_P
    Answered on December 07, 2017 at 12:54 PM

    I have checked your account and it seems you have reached your limit in uploads.

    Kindly delete some submissions uploads to free up some space.How-to-Delete-Form-Submission-Data

    Here is a guide on limits and usage. Understanding-Your-Account-Usage-and-Limits

    Hope this will help.

    Let us know if you need further assistance.