What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    SSL form necessary with paypal integration?

    Asked by dasjell on September 19, 2012 at 02:23 PM

    Is it necessary to create SSL forms in order for someone to securely pay on paypal? I have integrated paypal into one of my forms and when someone hits submit they are sent to the secure paypal site. The only personal information I am requesting on the form itself is options, a name, and an email. Currently I embedded the form as an HTTP not an HTTPS so just want to make sure customers are putting their financial information in securely. Thanks.

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    JotForm Support

    Answered by liyam on September 19, 2012 at 03:17 PM

    Hello dasjell.  When you're integrating your form with Paypal standard, it is not necessary to use SSL on your form since making a submission will redirect the form user to an already secure Paypal page to continue with payment.  But still, it would be good to use SSL on your form for security purposes for other information that is being filled up outside Paypal.

    If you're using Paypal Website Payments Pro, this is where you will need to use SSL since the form user fills up his financial information directly on your form or on your website.

    Please let us know if you have further questions or clarifications.