The PayPal integration is listed twice, and both have a green check mark in the corner. But they are grayed out and I can't delete one of them.

  • SRElks
    Asked on December 7, 2017 at 5:30 PM
  • Marvih
    Replied on December 7, 2017 at 7:59 PM

    I assume that this is the correct form you are referring to http://www.jotform.us/form/73405231984154 ?

    I have checked it just now and it seems there is no problem with the Paypal Integration being listed twice. Please see screenshot/GIF image below.

    The PayPal integration is listed twice, and both have a green check mark in the corner. But they are grayed out and I cant delete one of them. Image 10

    The PayPal integration is listed twice, and both have a green check mark in the corner. But they are grayed out and I cant delete one of them. Image 21

    If the form is correct and it doesn't look like the screenshot I attached, please try clearing your browser's cache by following the guides on this link http://www.refreshyourcache.com/en/home/

    Let us know if that is not the form which is having the issue and kindly give us the correct URL/ID.

    Thank you.