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jayhobbs21Asked on December 7, 2017 at 5:50 PM
In the last 2 days, I have received (and addressed by selecting "REMOVE") this message when logging onto your site:
We recently were not able to email you because your email address "wholistic_health@sbcglobal.net" is in our bounce list.
How can we prevent this?
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Richie JotForm SupportReplied on December 7, 2017 at 6:34 PM
We are sorry for the inconvenience, may I suggest that you whitelist our domain names and sending IP addresses within your email service provider.
Whitelisting-JotMails-IP-Addresses
In addition,here is a guide on how to remove an email address from the bounce list. How-to-Remove-Your-Email-Address-from-Bounce-List
Finally,please see our guide on how to prevent email bouncing related issues here.
How-to-Prevent-Email-Bouncing-Related-Issues
If you need further assistance please let us know.