How to stop duplicate form submissions?

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    Kayla_Hughes
    Asked on December 07, 2017 at 06:03 PM

    Hi, I'm getting an abnormally high amount of duplicate form submissions for this form: https://form.jotform.com/60437675687167 

    Here is why they are so weird.... they are usually submitted anywhere form 5 to 45 minutes apart from each other. Sometimes they have the exact same info. Sometimes they have differing information. It is happening so often, it seems strange that it would be the users filling it out twice and from different referral sources. Here are some example people who are duplicate submissions on this form:

    Christina Carbonara


    Mary Ellen Volpa


    Paula Ortiz

    Any ideas? Thank you!

  • Profile Image
    John_Benson
    Answered on December 07, 2017 at 08:45 PM

    Hello, 

    Please try to add a Captcha to your field. Here's a guide that you can follow: https://www.jotform.com/help/205-How-to-Add-a-Captcha-Field

    If you do not want a Captcha field on your form, you can try using the Unique Submission to your form. If you're interested in it, here's a guide on how to enable it on your form: https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form

    I hope this information helps. Let us know how many duplicates you got we can remove it from your account usage.

    Thank you.