- AshinagaJicaInternAsked on December 07, 2017 at 07:55 PM
Just now I've paid for Silver status with a wrong account.
Let me know how to refund and to repay for another account.
- JotForm SupportamyAnswered on December 08, 2017 at 01:52 AM
Inattention to your above request, I have just cancelled the current Silver yearly subscription and a full refund is being processed, please allow 7-10 business days for the amount to be reflected on your bank statement. The account is downgraded to Free status.
Please let us know if you have any further questions.