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AshinagaJicaInternAsked on December 7, 2017 at 7:55 PM
Dear Sir/Madam,
Just now I've paid for Silver status with a wrong account.
Let me know how to refund and to repay for another account.
Best,
Wakana Hayashi
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amyReplied on December 8, 2017 at 1:52 AM
Dear Hayashi,
Inattention to your above request, I have just cancelled the current Silver yearly subscription and a full refund is being processed, please allow 7-10 business days for the amount to be reflected on your bank statement. The account is downgraded to Free status.
Please let us know if you have any further questions.