Why do you keep downgrading my account??!!!!

  • hamrickmedia
    Asked on December 7, 2017 at 11:41 PM

    This is the 3rd time my account gets downgraded and you refund my upgrade.  I am about to leave you permanently.


    bg@localimpactgroup.com  User Name

  • Marvih
    Replied on December 8, 2017 at 3:21 AM

    We sincerely apologize for the inconvenience, It seems you are already in a Silver Monthly plan. That was just a prorated refund since you upgraded to silver while you just recently paid the bronze subscription.

    Why do you keep downgrading my account??!!!!    Image 10