Google Spreadsheet stop updating

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    im3.mobile
    Asked on December 08, 2017 at 04:06 AM

    https://form.jotform.me/73075500978462

    Many disintegrate and reintegrate but nothing as expected.. 

    Spreadsheet under original format never modified at all..

    Please help

  • Profile Image
    BJoanna
    Answered on December 08, 2017 at 04:43 AM

    When you re-integrate you form with the Google Spreadsheet, a new spreadsheet will be created. It is not possible to re-connect it with the original spreadsheet. 

    Is all data shown inside of your new Spreadsheet? If not, let us know and we will try to manually push the submissions. 

  • Profile Image
    im3.mobile
    Answered on December 08, 2017 at 05:43 AM
    Whenever successfully integrated automatically updated submission. Should I
    have to reintegrate in order to get update submission?
    ...
  • Profile Image
    im3.mobile
    Answered on December 08, 2017 at 05:43 AM
    As subject above, i would like to describe that on main menu we see numeric
    indicator shows how many submission i have, let say 175 means i have 175
    submission but whenever i explore further thru google spreadsheet only show
    170. It means that gspreadsheet stop updating. Then I disintegrate and
    reintegrate in order to update number of submission on my google
    spreadsheet accordingly as seen on indicator on main menu...
    ...
  • Profile Image
    amy
    Answered on December 08, 2017 at 08:28 AM

    Our apologies for the inconvenience that has caused to you. Have ever changed the column titles or else? This action actually causes the interruption between the form and the application.

    I tried to manually push submissions to Spreadsheet, please check if the missing ones are shown and if new ones are arriving.