- tabukpawsAsked on December 08, 2017 at 06:09 AM
HI, I paid 114$ usd for the bronze package. However, I just got a message saying I'm out of submission storage, but the bronze package says there is unlimited storage. I am right in the middle of receiving submissions. I need help asap please. Thanks
- JotForm SupportKiranAnswered on December 08, 2017 at 10:08 AM
We are sorry for the inconvenience this may have caused. The account was downgraded to Free due to the cancellation of the earlier Bronze yearly subscription plan. I have now updated the account subscription to Bronze again. Please check now and let us know if you need any further assistance. We will be happy to assist.