%20 within the text on Data Base and PDF

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    Teameurope
    Asked on December 08, 2017 at 07:16 AM

    Hi Support,

    Due to the firewalls and permission at some of my customer premises they are unable to use some of the links I send them. Alternatively, I have generated a PDF from Jotform that includes a submit button. On reciept of the document it has some errors, notably %20 throughout the form.

    Can you please assist me to correct these errors please. I have attached the Master Document and an example Document containing the errors. 

    Thank you


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    aubreybourke
    Answered on December 08, 2017 at 10:55 AM

    I see the problem. Your text strings aren't being decoded properly.

    So I have escalated the issue to Level 2 support. They will investigate and post a response on this thread with any update.