%20 within the text on Data Base and PDF

  • Profile Image
    Asked on December 08, 2017 at 07:16 AM

    Hi Support,

    Due to the firewalls and permission at some of my customer premises they are unable to use some of the links I send them. Alternatively, I have generated a PDF from Jotform that includes a submit button. On reciept of the document it has some errors, notably %20 throughout the form.

    Can you please assist me to correct these errors please. I have attached the Master Document and an example Document containing the errors. 

    Thank you

  • Profile Image
    Answered on December 08, 2017 at 10:55 AM

    I see the problem. Your text strings aren't being decoded properly.

    So I have escalated the issue to Level 2 support. They will investigate and post a response on this thread with any update.

  • Profile Image
    Answered on November 12, 2018 at 03:08 AM


    Could you please check it again on your side?

    Waiting for your reply,