Unable to make the Numeric Slider widget to accept zero entry

  • jayhobbs21
    Asked on December 8, 2017 at 8:33 AM

    I cannot move to next page unless I move the slider above zero.  Minimum value is set to "0".

    Interestingly, it doesn't show error message below question, but some red message displays, too quickly to read, below at the page bottom.

  • Welvin Support Team Lead
    Replied on December 8, 2017 at 11:43 AM

    I cannot seem to replicate this to both your form and my test form.

    Here's my test form: https://www.jotform.com/73414347707963.

    If the form is embedded, I'd suggest using our iframe method (https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code). There may be any conflict between the form script and your website script that's causing this, and our iframe should help you fix/prevent it. 

  • jayhobbs21
    Replied on December 8, 2017 at 12:09 PM

    Hmm, it may have just been an issue with my touch screen.  I am able to move back to zero now.  Sorry for the trouble.