All of our forms with payments are receiving a CloudFront error message

  • deafinc
    Asked on December 8, 2017 at 10:21 AM

    All of our forms with payments are receiving a CloudFront error message after a wait of 15 to 30 seconds of waiting after submission. We are using PayPal Pro as our merchant. I've include one form below. 

    1512746238Screen Shot 2017 12 08 at 9 Screenshot 10

     

    Jotform Thread 1317997 Screenshot
    Page URL: https://form.jotform.com/deafinc/2017donationdrive
  • Welvin Support Team Lead
    Replied on December 8, 2017 at 11:15 AM

    Our apologies. Our developers have fixed this problem. Your form should now work as expected. If the issue persists, please update this thread so we can look further.