Can't use one of the free themes: It says "This form component is not available for this form layout."

  • 52weeks
    Asked on December 8, 2017 at 10:50 AM

    Themes/Blue Envelope (see attached screen shot)

    This new upgrade of your site will not let me use this theme? 

    It says "This form component is not available for this form layout."

    I have used this free theme before and I don't understand why I can't use it now!

    Help. 

    Jotform Thread 1318044 Screenshot
  • David JotForm Support Manager
    Replied on December 8, 2017 at 12:49 PM

    Before using that theme, you need to switch your layout to "All questions in one page" option at your account settings: https://www.jotform.com/myaccount/settings 

    1512755261allquestionsinonepage Screenshot 10

    Open a new thread if you need anything else, we will be glad to assist you.

  • 52weeks
    Replied on December 8, 2017 at 1:52 PM

    Thank you so very much -- that worked!!!