I need to make my form say "No service" in the areas outside the zip codes I've entered.

  • kaymnewman
    Asked on December 8, 2017 at 6:49 PM

    I need to make my form say "No service" in the areas outside the zip codes I've entered.

    I've tried  several approaches but it breaks the parts that already work.

    Link: https://form.jotform.com/73045288484161

    Link to build: https://www.jotform.com/build/73045288484161

    Here's what it looks like as embedded form

    I'm sure you need more detail but I'm not sure what to provide.

    Thanks!

    Kay

  • Nik_C
    Replied on December 9, 2017 at 3:40 AM

    I checked your form, you have some errors there:

    1512808090Screen Shot 2017 12 09 at 9 Screenshot 10

    Since those fields are missing.

    But, if you want to show some error message if the zip code is not equal to one of these:

    1512808177Screen Shot 2017 12 09 at 9 Screenshot 21

    (Including all of them up to condition 13)

    Then you can add a text field that will represent the Error, like this:

    1512808317Screen Shot 2017 12 09 at 9 Screenshot 32

    And use the conditional logic show/hide, so for example, you say "IF What's your zip code? IS NOT EQUAL TO 80553 SHOW Error message above. 

    1512808722Screen Shot 2017 12 09 at 9 Screenshot 43

    It is a bit of work, but I'm afraid that is the only way.

    If I understood what you had in mind?