- tabukpawsAsked on December 09, 2017 at 06:29 AM
I like the provision of the signature box, however, when signing the online signature slides off to the right while the finger is still in the box. Tried on an iphone 6 and a n android sony xperia 5.
It seems ok when using the mousepad but not using a finger directly onto a mobile screen.
Thanks for your help :)
- JotForm SupportArdian_LAnswered on December 09, 2017 at 10:42 AM
I tested out the form and yes the problem persists as described in your thread. I have forwarded the ticket to our developers to fix the issue. Meanwhile, I would suggest you to use the Smooth Signature Widget, until we return to you with a response from our developers.
We apologize for any inconvenience.