Time on forms

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    Asked on September 20, 2012 at 03:31 AM

    Good Morning,


    I would know where the time is set forms. We are receiving forms that have wee hours.
    Please, could you tell us how to fix?


    Thank and best regards,



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  • Profile Image
    Answered on September 20, 2012 at 04:32 AM

    Hi Lucia,

    I am not quite sure what you mean by 'wee hours'?

    Can you explain a little more what your issue is and perhaps providing a screenshot to illustrate it? 


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    Answered on September 20, 2012 at 04:45 AM


    I did a test by sending a form.
    I've sent at 10.30 h (Madrid time) and when I receive the notification, put the 4.30 h.
    I would like to know who I lay in local time notificaiones forms, that is confusing to us.



  • Profile Image
    Answered on September 20, 2012 at 08:58 AM


    From what I've understand you've received your email messages late? That's why it shows different time? Is it correct?

    I made some test with my form just now but I do received them on time base on my time zone. I just would like to inform you that you ca also view the submissions date/time base on your profile time via submissions page.

    Let us know if you have further questions. Thank you!

  • Profile Image
    Answered on September 20, 2012 at 09:11 AM


    Hola buenos días, he visto que en tu cuenta no tienes asignado ninguna zona horaria, esto puede ser la raíz de tu problema, por favor ve a la pestaña “Mis Formularios”  y en la parte de abajo (casi al final de la pagina) haz Click en el icono “Configuración de la cuenta”, allí en la parte derecha debes hacer el cambio respectivo en “huso horario”. Al actualizar esto tus formularios deberían tener la hora correcta.


    Por favor déjanos saber si esto te ha funcionado

    Si tienes alguna otra interrogante por favor no dudes en ponerte en contacto con nosotros.

    Gracias por utilizar Jotform

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    Answered on September 20, 2012 at 09:35 AM


    Thank you very much, works perfectly!!!

    Best Regards