What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Time on forms

    Asked by luciagallo on September 20, 2012 at 03:31 AM

    Good Morning,

     

    I would know where the time is set forms. We are receiving forms that have wee hours.
    Please, could you tell us how to fix?

     

    Thank and best regards,

     

    Lucía.-

    Page URL:
    www.solusat.es

  • Profile Image

    Answered by fxr on September 20, 2012 at 04:32 AM

    Hi Lucia,

    I am not quite sure what you mean by 'wee hours'?

    Can you explain a little more what your issue is and perhaps providing a screenshot to illustrate it? 

    Thanks.

  • Profile Image

    Answered by luciagallo on September 20, 2012 at 04:45 AM

    Hi,

    I did a test by sending a form.
    I've sent at 10.30 h (Madrid time) and when I receive the notification, put the 4.30 h.
    I would like to know who I lay in local time notificaiones forms, that is confusing to us.

     

    Thanks

  • Profile Image
    JotForm Support

    Answered by idarktech on September 20, 2012 at 08:58 AM

    @luciagallo

    From what I've understand you've received your email messages late? That's why it shows different time? Is it correct?

    I made some test with my form just now but I do received them on time base on my time zone. I just would like to inform you that you ca also view the submissions date/time base on your profile time via submissions page.

    Let us know if you have further questions. Thank you!

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    JotForm Support

    Answered by danieldlopezp on September 20, 2012 at 09:11 AM

     

    Hola buenos días, he visto que en tu cuenta no tienes asignado ninguna zona horaria, esto puede ser la raíz de tu problema, por favor ve a la pestaña “Mis Formularios”  y en la parte de abajo (casi al final de la pagina) haz Click en el icono “Configuración de la cuenta”, allí en la parte derecha debes hacer el cambio respectivo en “huso horario”. Al actualizar esto tus formularios deberían tener la hora correcta.

     

    Por favor déjanos saber si esto te ha funcionado

    Si tienes alguna otra interrogante por favor no dudes en ponerte en contacto con nosotros.

    Gracias por utilizar Jotform

  • Profile Image

    Answered by luciagallo on September 20, 2012 at 09:35 AM

    Hi!!

    Thank you very much, works perfectly!!!


    Best Regards

     

    Lucía.-