Payment Authorization: How can I charge the customer from the submissions dashboard?

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    dracaenawines
    Asked on December 09, 2017 at 05:14 PM

    If I want the charge to just be authorized. It states that I can then manually add later. But when I ran the test, I wasn't given any information to be able to charge later. How do I get that? It doesn't have the charge customer now option in the email? It may be months before the charge occurs after they provide authorization.



    This is a re-post of a comment on How to Enable Payment Authorization

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    Kevin_G
    Answered on December 09, 2017 at 09:20 PM

    When you enable the payment authorization option on your form you will be able to complete the payment from the submissions dashboard for the Stripe integration only, the submissions will be found on the incomplete payments section and you will have the option to charge it: 

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    For Authorize.net you will be able to capture the payment following this guide: https://support.authorize.net/authkb/index?page=content&id=A387&actp=LIST 

    And for PayPal you will need to manually charge your customer. 

    I hope this helps.