Longstanding forms suddenly not working

  • Profile Image
    alandwalker
    Asked on December 09, 2017 at 07:32 PM

    Hi.

     

    I have two forms that have collected charity donations for quite some time.  They have suddenly stopped working.

    Just taking one of them as an example, this form - https://form.jotform.co/32586385330861 - works fine if you click that link, but this page - http://www.actionbequia.org/donateoneoff.php - with this link embedded, does not.

     

    Any clues, please?

     

    Thanks,

     

    Alan

  • Profile Image
    Mike
    Answered on December 09, 2017 at 10:25 PM

    Thank you for contacting us.

    The embed code might be outdated in your web page, it seems to be missing the /jsform part.

    Please kindly copy a fresh embed code and try in on your web page.

  • Profile Image
    alandwalker
    Answered on December 10, 2017 at 12:01 PM

    Success!  Thanks Mike!!