I payed for no branding but it still shows branding on the thank you slide, no option to submit on mobile, need this fixed asap

  • isaacram000
    Asked on December 9, 2017 at 10:07 PM

    I payed for no branding but it still shows branding on the thank you slide, no option to submit on mobile, need this fixed asap.

  • liyam
    Replied on December 10, 2017 at 12:52 AM

    Hello,

    I have disabled the JotForm footer on your account for you. 

    You may also enable/disable this setting by going to your account settings page (https://www.jotform.com/myaccount/settings) and unchecking the JotForm Branding setting

    1512885103settings jotform branding only Screenshot 10

    If you have other questions, please let us know.

  • isaacram000
    Replied on December 10, 2017 at 1:43 AM
    Okay what about the form not allowing users to click "submit" on the mobile
    version (it doesn't show the submit button).

    ...
  • Nik_C
    Replied on December 10, 2017 at 4:38 AM

    @isaacram000,

    For your last issue, I opened a separate thread here: https://www.jotform.com/answers/1319055 and we will attend it shortly.

    Thank you!