What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why am I not receiving submissions on my email?

    Asked by Gofindfree on September 20, 2012 at 05:17 AM

    Hellow sir! 

    Please now this the problem, the iFrame is working well now, but when i fill the forms and click submit, the nothing goes to the mail. But when i click submit without filling the forms i receive mail. Could you please help me out again?

    Page URL:

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    JotForm Support

    Answered by idarktech on September 20, 2012 at 07:35 AM


    I made a little changes with your form notification settings, can you please check if you were able to received my test submissions? Can you also make a test if the problem is now resolved?

    We'll await your reply. Thanks!