Why the submit button is not showing when form is viewed on mobile phone?

  • isaacram000
    Asked on December 10, 2017 at 4:36 AM
    Okay what about the form not allowing users to click "submit" on the mobile
    version (it doesn't show the submit button).
  • Nik_C
    Replied on December 10, 2017 at 4:53 AM

    I checked both of your forms but I wasn't able to replicate any issue with it, the submit button is showing fine:

    1512899005IMG EF26C8186444 1 Screenshot 10

    And the second one:

    1512899389IMG 50DC380C20C7 1 Screenshot 21

    Is your form embedded in a website by any chance? If it is please share the URL of the website so we can test further.

    Thank you!

  • isaacram000
    Replied on December 10, 2017 at 10:43 AM
    No there is no other form embedded. The link is venturesolutions.weebly.com
    ...
  • Nik_C
    Replied on December 10, 2017 at 1:00 PM

    I checked the form and I see the issue you're experiencing.

    Please try re-embedding your form by using this code:

     <iframe id="JotFormIFrame-73415670566158" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.com/73415670566158" frameborder="0" style="width: 1px; min-width: 100%; height:640px; border:none;" scrolling="no"> </iframe>

    Please let us know how it worked.

    Thank you!


  • isaacram000
    Replied on December 10, 2017 at 1:43 PM
    Where do I put the code??
    ...
  • Welvin Support Team Lead
    Replied on December 10, 2017 at 2:17 PM

    This guide from Weebly should help you place the code on your Weebly page.

    https://hc.weebly.com/hc/en-us/articles/201740213-Create-Widgets-Embed-Code-and-Add-External-Content

    Note that we have an app on Weebly that you can quickly use. I wonder if you have used this before. If not, give it a try.

    https://www.jotform.com/help/359-Adding-a-form-to-your-Weebly-website