International orders, currency exchange etc?

  • JungleClare
    Asked on December 10, 2017 at 4:24 PM

    I didn't anticipate any orders from outside of the USA, but we just rec'd one from Australia. Can you help us with how we can

    designate USA orders only

               or help us with an...

    Int'l order option that can address the extra shipping costs, currency, etc?

  • Nik_C
    Replied on December 10, 2017 at 5:11 PM

    I assume you're referring to this form: http://www.jotformpro.com/form/72643735334963

    You can insert form collapse field right before Billing field:1512943730Screen Shot 2017 12 10 at 11 Screenshot 10

    And create this condition:

    1512943816Screen Shot 2017 12 10 at 11 Screenshot 21

    So the form is not submittable if the country is not the USA. You can check my test form: https://form.jotform.com/73436196765973

    Please let us know how it worked.

    Thank you!

  • JungleClare
    Replied on December 10, 2017 at 10:43 PM
    JotForm – well, now I have a real mess. My form is collapsed, and when I open it, it does not do the logic like yours. The numbers/entries you suggest do not exist on my version of JotForm...
    · 20 submit – is something titled something else
    · 12. Click to edit doesn’t exist
    · And the form is collapsed
    · And the form doesn’t work
    I have tried to remove the “Section Collapse” field (NOT “form collapse”) but my form will not go back to original and remains corrupted.

    Please advise…

    Clare Sanders
    Webmaster
    www.CLARESANDERS.com


    ...
  • JungleClare
    Replied on December 10, 2017 at 10:43 PM
    JotForm – found out how to get my form back to the original.
    It appears we are not using identical software, so…
    please send me the instructions that match my software, so my form will work like your example.

    Clare Sanders
    Webmaster
    www.CLARESANDERS.com


    ...
  • Nik_C
    Replied on December 11, 2017 at 2:23 AM

    We're sorry for the inconvenience.

    Here is what you have to do:

    1512976709screencast Screenshot 10

    And I did that in your form, so if the USA is not selected, the rest of the form will not show.

    To summarize, this is what I did:

    -I added one form collapse (you can delete it anytime):

    1512976834Screen Shot 2017 12 11 at 8 Screenshot 21

    -I set it to be visible section and with a hidden button (I guess I missed to show this before):

    1512976880Screen Shot 2017 12 11 at 8 Screenshot 32

    -I created this condition:

    1512976975Screen Shot 2017 12 11 at 8 Screenshot 43

    Let us know how it worked.

    Thank you!


  • JungleClare
    Replied on December 11, 2017 at 1:43 PM
    JotForm – your instructions were crystal clear, thank you for your response,
    both of my forms are now working well…

    Clare Sanders
    Webmaster
    www.CLARESANDERS.com
    ...