Email history menu not visible when account lanugage is changed to Spanish

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    Kgr0up
    Asked on December 10, 2017 at 08:46 PM

    I am trying to check if an email was sent to a specific person, but I can´t find in my accounts history the options to see emails. Have you changed this option?

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    Jim_R
    Answered on December 11, 2017 at 03:32 AM

    We never changed how users view their Email History. You can still find it on your Account's History page > then change the dropdown menu at the top right from ALL ACTIONS to EMAILS. You can also filter the time frame if needed.

    Complete guide: How-to-View-All-Your-Form-Email-History 

  • Profile Image
    Kgr0up
    Answered on December 11, 2017 at 08:49 AM

    That´s what I´m doing, but the "email" option is not showing

    1513000188emails.png

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    TREVON
    Answered on December 11, 2017 at 10:46 AM

    I have checked on the issue and I have replicated the issue however you can do as I did in the demo below so that you can be able to see emails history.

    Hover your mouse over the menu as shown in the demo below and you will be able to see "Email" menu.

    1513006660email in spanish.gif

    I have escalate the issue to our Level2 support team for the issue to be fixed. We will update you on this thread once the issue is resolved.

    Our sincere apologies for any inconveniences caused.