- simplyserveamericaAsked on December 10, 2017 at 09:26 PM
I am writing because I spent several hours today playing with your software deciding if it was the route I would need to take in order to get the results I need. I decided that it was.
So, I signed up for a paid plan. I am shocked that the test submissions that I did when I had a 'free' account (which is why I signed up for a free account to begin with) would be counted toward my monthly allowance now that I upgraded my plan. Isn't that what the free account is for? To test the software to see if it is a good fit?
- JotForm SupportamyAnswered on December 11, 2017 at 03:44 AM
To avoid this, you need to use the test email function under your email notification settings. Test email function doesn't consume your limits. For further details, kindly follow our user guide:
If you have any further questions, please let us know.