What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form does not update

    Asked by bpham on September 20, 2012 at 10:43 AM

    Hi - I updated the form at jotform, how come my website doesn't load the new update?

    Page URL:

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    Answered by pinoytech on September 20, 2012 at 11:00 AM

    Hi bpham,

    Sorry for the inconvenience that may have caused. Can you please change http://form to http://www in your form code.

    <script type="text/javascript" src="http://form.jotform.com/jsform/20380409175"></script>


    <script type="text/javascript" src="http://www.jotform.com/jsform/20380409175"></script>

    If the said issue still persists, do let us know.

    Thank you!

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    Answered by bpham on September 20, 2012 at 11:23 AM

    yes, it's worked now. thank you

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    JotForm Support

    Answered by NeilVicente on September 20, 2012 at 11:30 AM


    Glad to hear your problem is sorted out. Feel free to ask if you need help with something else.