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NGHSAsked on December 11, 2017 at 12:30 PM
This form does not appear to be working for me when it is embedded via Script.
https://form.jotform.com/NGHS/general-contact-web-form
Can you help?
Thanks!
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SabbirReplied on December 11, 2017 at 12:47 PM
Can you please be more specific about your form?
What kind of problem you are facing?
Please follow this link to know about our available embed code:
https://www.jotform.com/help/67-Which-Form-Embed-Code-Should-I-Use
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NGHSReplied on December 11, 2017 at 12:50 PM
When I embed the form using the Script Embed option, the form does not display on the page. When I use the IFrame method, it does work.
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SabbirReplied on December 11, 2017 at 12:54 PM
This could possibly happened due to conflicting of javascript/jquery libraries that may used in your website.
You can try using Jquery Noconflict as described in this link: https://api.jquery.com/jquery.noconflict/
Otherwise, you can use iFrame since your form is working with iFrame embedded code.
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NGHSReplied on December 11, 2017 at 1:02 PM
This is a brand new problem. I've used the Script Embed within my CMS to dynamically create forms on each Doctor page: ex: https://www.ngpg.org/faustine-dinh-do/
This is used on many pages. I have to use the script embed option to work with my Google Analytics event tracking.
Can you help me remedy the issue?
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NGHSReplied on December 11, 2017 at 1:28 PM
I've identified the script that caused the issue:
<script src="//cdn.callrail.com/companies/960179255/a374dcbb993ab5182cf7/12/swap.js"></script>
CallRail allows us to track calls as conversion points from our landing pages.
Do you know if your team made updates that conflicts with this script?
Thanks,
Ryan
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aubreybourkeReplied on December 11, 2017 at 2:22 PM
The best solution is to use the iframe embed method. It will make your form very reliable.
I realize you need Google Analytics to work. So as a workaround you could use the GA widget.
https://widgets.jotform.com/widget/google_analytics
Hope that helps!